1. Acceptance of Terms
By accessing and using this website and booking through Worldz Travel Cruises, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time without prior notice.
2. Services Provided
Worldz Travel Cruises is a travel agency that arranges cruise bookings and reservations for customers. We act as an agent on behalf of cruise lines and are not responsible for the operation, conduct, or services provided by cruise lines themselves. We provide:
- Cruise search and booking services
- Reservation assistance
- Travel information and recommendations
- Customer support for bookings
3. Cruise Line Terms
All cruise bookings are subject to the terms, conditions, policies, and restrictions of the respective cruise lines. Passengers are responsible for reviewing and complying with cruise line terms. Worldz Travel Cruises is not responsible for:
- Cruise line cancellation policies
- Onboard policies and procedures
- Services and amenities provided by the cruise line
- Changes made by the cruise line
- Passenger health and safety requirements
4. Pricing and Availability
All prices are subject to availability and may change without notice. Prices are per person and based on double occupancy unless otherwise specified. Additional charges may apply including:
- Taxes and fees
- Fuel surcharges
- Port charges
- Gratuities
- Travel insurance
- Optional services and upgrades
We reserve the right to correct pricing errors. If an error is discovered, we will notify you immediately and provide corrected pricing information.
5. Booking and Reservations
To make a booking, you must provide accurate and complete information. You agree to:
- Provide truthful and accurate personal information
- Verify passport validity (minimum 6 months validity required for international cruises)
- Comply with destination country entry requirements
- Assume responsibility for ensuring information accuracy
- Contact us immediately if any information changes
6. Payment Terms
Payment must be made according to the terms provided at the time of booking. Standard payment methods include:
- Credit cards
- Debit cards
- Bank transfers
- Payment plans (where available)
A deposit is required to secure your reservation. Full payment is typically required 60-90 days before departure, depending on the cruise line and promotion. Late payments may result in cancellation of your booking.
7. Cancellation Policy
Cancellation policies vary by cruise line and rate type. Our refund policy is detailed in our separate Refund Policy document. In general:
- Cancellations must be made in writing
- Refunds are subject to cruise line penalties
- Travel insurance may provide cancellation protection
- Worldz Travel Cruises may impose administrative fees for cancellations
8. Travel Documents
You are responsible for obtaining all necessary travel documents including:
- Valid passport or government-issued ID
- Visas (if required)
- Travel insurance (recommended)
- Any required vaccinations or health documentation
We recommend obtaining comprehensive travel insurance covering medical expenses, trip cancellation, and emergency evacuation.
9. Passenger Responsibilities
By booking a cruise, you agree to:
- Comply with cruise line policies and rules
- Abide by all laws and regulations at ports of call
- Be physically and mentally fit to travel
- Disclose any medical conditions that may affect your travel
- Follow safety procedures and crew instructions
10. Age and Identity Verification
All passengers must provide valid government-issued identification. The cruise line may deny boarding to passengers without proper documentation. Passengers traveling with children must have legal guardianship documentation.
11. Health and Safety
Passengers are responsible for their health and safety. We recommend consulting with a healthcare provider before traveling, especially for international destinations. Cruise lines have specific health policies that all passengers must follow.
12. Limitation of Liability
Worldz Travel Cruises' liability is limited to the cruise fare paid. We are not responsible for:
- Lost or delayed luggage
- Personal injuries or illness
- Weather-related disruptions
- Force majeure events
- Missed connections
- Services provided by third parties
13. Dispute Resolution
Any disputes shall be governed by the laws of the State of Texas. You agree to submit to the exclusive jurisdiction of courts in Austin, Texas for resolution of any disputes.
14. Website Terms
User Conduct
You agree not to use our website to:
- Upload viruses or malicious code
- Harass or harm others
- Violate intellectual property rights
- Engage in illegal activities
- Impersonate other users or entities
- Interfere with website functionality
15. Intellectual Property
All content on this website including text, images, logos, and designs are the property of Worldz Travel Cruises or are used with permission. You may not reproduce, distribute, or transmit content without written permission.
16. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external websites. Your use of third-party websites is at your own risk.
17. Modifications to Services
We reserve the right to modify, suspend, or discontinue services at any time. We are not liable for any changes or discontinuation of services.
18. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
19. Contact Us
For questions about these Terms & Conditions, please contact us at:
- Email: marketing.reservationcenter@gmail.com
- Phone: (866) 886-3901
- Mailing Address: Worldz Travel Cruises, 5900 Balcones Dr, Austin, TX 78731, United States